Frequently asked questions

FAQs on how we operate as Private Investigators during Investigations, Background Investigations, Witness Location, and Process Serving throughout Northern Virginia including Fairfax County, Loudoun County, Prince William County, Fauquier County, Alexandria, Arlington, and the surrounding areas.

FAQs

PI SERVICES

Will PLRG Inc take client friend’s or family member’s credit card in order to pay for the service?

Yes, we understand that having joint accounts with someone being investigated will cause investigation to be compromised. We make payment process simple and convenient for our clients. Professional Legal Resource Group (PLRG) accepts Cash, Checks, Zelle, PayPal, Cash App, Apple Pay, and all major credit and debit cards. Anyone can make a payment on client’s behalf.

Will unused retainer be refunded to client?

Yes. Any unused portion of your retainer will be refunded at the conclusion of your case. Professional Legal Resource Group Inc. maintains transparent billing practices and only charges for the private investigative services actually performed, including surveillance, background investigations, research, and related case expenses. Clients receive an itemized invoice detailing the work completed and any remaining retainer balance. If retainer funds are exhausted during an active investigation, we will discuss additional authorization with you before incurring further charges.

Can PLRG Inc directly work with client’s attorney and present the evidence gathered on client’s behalf?

Yes. Professional Legal Resource Group Inc. regularly works directly with attorneys in divorce, child custody, alimony, civil litigation, and other legal matters. We can provide surveillance evidence, background investigations, witness statements, and other investigative findings directly to your attorney.

When your attorney retains our services or directs the investigation, the information and evidence we gather may qualify as attorney work product, which can provide additional protection from discovery by the opposing party. Working through your attorney can help strengthen your legal strategy while keeping sensitive investigative efforts more protected.

Our private investigators have extensive experience supporting attorneys with surveillance, witness interviews, background investigations, asset searches, and litigation support throughout Virginia.

If circumstances changed on the day of scheduled surveillance, can client cancel or reschedule the investigation at no cost?

Yes. We understand that circumstances can change quickly, especially in surveillance and other private investigation matters. Plans change, subjects alter their schedules, and new information can emerge at a moment’s notice. Professional Legal Resource Group Inc. strives to be flexible and accommodating whenever possible.

If you need to cancel or reschedule a surveillance assignment, we will work with you to find a new date and time. In most cases, there is no cancellation fee. However, if an investigator has already been dispatched and is en route to the assignment, you may be responsible for the investigator’s travel time and mileage incurred up to the time of cancellation.

Our goal is to provide professional investigative services while remaining fair, reasonable, and responsive to our clients’ changing needs.

Will PLRG Inc take a small case with about 1-2 hours of work or less.

Yes. At Professional Legal Resource Group Inc., we believe that no case is too small. Whether you need a private investigator for a quick surveillance assignment, a simple background check, a witness interview, a vehicle verification, or a short investigative task, we are happy to discuss your needs and determine how we can help.

Many important cases can be resolved with just a few hours of professional investigative work. Our experienced private investigators handle matters of all sizes, from brief assignments requiring one or two hours to complex, long-term investigations involving surveillance, child custody investigations, infidelity investigations, alimony investigations, asset searches, and litigation support.

If you are unsure whether your matter justifies hiring a private investigator, contact us for a free confidential consultation. We will evaluate your situation and recommend the most cost-effective investigative solution based on your goals and budget.

No case is too small when you need answers. Our mission is to provide professional, discreet, and reliable private investigation services throughout Virginia, regardless of the size or scope of the assignment.

Can a private investigator testify in court?

Yes. Private investigators at PLRG In are often called to testify in court regarding their observations, investigative findings, surveillance activities, photographs, videos, and other evidence gathered during an investigation. Professional Legal Resource Group Inc. has experience assisting attorneys and clients in matters involving divorce, child custody, alimony, infidelity, civil litigation, fraud investigations, and other legal proceedings.

Our investigators maintain detailed reports, photographs, videos, and documentation that may be used to support a client’s case. If necessary, a member of our investigative team will be available to testify regarding the evidence collected and the methods used during the investigation.

While no private investigator can guarantee the outcome of a court case or whether evidence will be admitted, our goal is to provide professional, accurate, and well-documented investigative findings that can assist clients and their attorneys in presenting their case.

How soon will client receive an update on their case?

At Professional Legal Resource Group Inc., we understand that clients want timely information about their investigations. In most cases, we provide real-time updates, including photographs, videos, and important developments as they occur. This allows clients to stay informed and make decisions based on the most current information available.

However, every case is different. Some clients prefer to receive updates at the conclusion of the investigation, while others request that all findings and evidence be delivered directly to their attorney. In legal matters, particularly those involving divorce, child custody, alimony, or civil litigation, attorneys may prefer that investigative results be communicated through their office.

We tailor our communication to each client’s preferences and needs. Whether you want real-time surveillance updates, periodic progress reports, or delivery of evidence directly to your attorney, our private investigators will keep you informed throughout the investigative process.

Real-time updates, photos, videos, and responsive communication are just a few of the reasons clients choose Professional Legal Resource Group Inc. for private investigation services in Virginia.

What forms of payment does PLRG Inc accept?

Professional Legal Resource Group Inc. accepts a variety of convenient payment methods, including all major credit and debit cards, Zelle, PayPal, Venmo, Cash App, Apple Pay, personal and business checks, and cash. Payment arrangements are discussed during your consultation, and retainer payments can typically be made remotely for your convenience.

We strive to make the payment process simple, secure, and hassle-free so you can focus on your case. If you have questions about billing, retainers, invoices, or payment options, our team will be happy to assist you.

Whether you need surveillance, a background investigation, a child custody investigation, an infidelity investigation, process service, or other private investigative services, we offer flexible payment options to meet our clients’ needs.

Can retainer agreement be emailed if client unable to come to the office? Or, can agents of PLRG Inc meet at client’s preferred location (home, office, coffee shop and etc).

Yes. Professional Legal Resource Group Inc. understands that many clients have busy schedules, privacy concerns, or may not be located near one of our offices. For that reason, we offer several convenient options for completing our retainer agreement and consultation process.

Our preferred method is DocuSign, which allows clients to securely review and electronically sign documents from anywhere. However, we can also provide the retainer agreement by email, mail, or fax, depending on your preference.

We offer in-person, virtual, and remote consultations to accommodate our clients’ needs. Our private investigators can meet clients at one of our offices or at a mutually agreed-upon location such as a home, office, restaurant, coffee shop, or other convenient meeting place. We also offer Zoom and Microsoft Teams consultations, allowing clients to meet with us securely from anywhere in the United States or abroad.

Our goal is to make the process as convenient, confidential, and stress-free as possible. Whether you need a private investigator in Virginia, surveillance services, a child custody investigation, an infidelity investigation, a background check, process service, or litigation support, we provide flexible consultation and document-signing options to fit your schedule and comfort level.

How soon can PLRG Inc start working a case?

In many cases, Professional Legal Resource Group Inc. can begin work immediately after the retainer agreement is signed and the necessary information regarding the investigation has been received. Once we have the details needed to proceed, our private investigators can often start the same day or as soon as practical.

We understand that many investigations are time-sensitive and that valuable evidence can be lost if action is delayed. That is why we make every effort to respond quickly and deploy investigators as soon as authorization is received.

Whether you need surveillance, a child custody investigation, an infidelity investigation, an alimony investigation, process service, a background check, or litigation support, our team is prepared to move quickly and begin gathering evidence without unnecessary delays. In urgent situations, we may be able to initiate investigative services within minutes of receiving the signed agreement and case information.

Who can hire PLRG Inc?

Professional Legal Resource Group Inc. provides private investigative services to a wide range of clients, including individuals, attorneys, law firms, businesses, insurance companies, corporations, government agencies, and non-profit organizations.

Our private investigators assist clients with matters such as infidelity investigations, child custody investigations, alimony investigations, surveillance, background checks, witness interviews, locate services, process service, asset searches, fraud investigations, workplace investigations, and litigation support.

Whether you are an individual seeking answers, an attorney building a legal case, a business conducting due diligence, or an insurance company investigating a claim, our experienced investigative team can tailor services to meet your specific needs.

No matter the size or complexity of the matter, Professional Legal Resource Group Inc. is committed to providing professional, discreet, and results-driven private investigation services throughout Virginia.

FAQs

PI SERVICES

Will PLRG Inc take client friend’s or family member’s credit card in order to pay for the service?

Yes, we understand that having joint accounts with someone being investigated will case investigation to be compromised.

Will unused retainer be refunded to client?

Yes, refund will be processed on the day client closes the case.

Can PLRG Inc directly work with client’s attorney and present the evidence gathered on client’s behalf?

Yes, PLRG Inc often works with client’s attorney and carefully follows attorney’s guidance.

If circumstances changed on the day of scheduled surveillance, can client cancel or reschedule the investigation at no cost?

Yes, scheduled surveillance can be canceled or rescheduled at no cost.

Will PLRG Inc take a small case with about 1-2 hours of work or less.

Yes, PLRG Inc takes small cases. We believe that no case is too small.

How soon will client receive an update on their case?

PLRG Inc offers real time update with pictures and videos. Some clients prefer an update to be communicated to them days after the investigation or delivery of the results to their attorneys.

What forms of payment does PLRG Inc accept?

We accept all major credit cards, PayPal, cash, money orders and bank wires.

Can retainer agreement be emailed if client unable to come to the office? Or, can agents of PLRG Inc meet at client’s preferred location (home, office, coffee shop and etc).

Retainer agreement can be emailed, faxed or mailed. Agents of PLRG Inc often meet at client preferred location.

How soon can PLRG Inc start working a case?

As soon as retainer agreement signed and information regarding investigation is received.

Who can hire PLRG Inc?

Law firms, businesses, insurance companies and individuals.